This Privacy Policy explains how PhoolBasket collects, uses, and protects your personal information when you use our website and services.

1. Information we collect

We may collect your name, email, phone number, delivery addresses, order details, payment status (not full card data when handled by gateways), personalized gift text/images you upload, and basic device or usage data needed to run the site.

2. How we use information

We use your information to create and manage your account, process and deliver orders, send order updates and OTPs, improve our products and site experience, prevent fraud, and comply with legal obligations.

3. Sharing

We may share necessary order and delivery details with sellers, delivery partners, and payment providers to fulfil your order. We do not sell your personal information.

4. Cookies & sessions

We use cookies/sessions to keep you signed in, remember your cart, and protect forms (CSRF). You can control cookies in your browser, but some features may stop working if they are blocked.

5. Data security

We take reasonable technical and organisational steps to protect your data. No method of transmission over the internet is completely secure, so please use a strong password and keep it private.

6. Your choices

You can update profile details and saved addresses from your account. You may request access, correction, or deletion of personal data where applicable by contacting support, subject to legal and order-record requirements.

7. Children’s privacy

PhoolBasket is not directed at children under 13. If you believe a child has provided personal data, contact us so we can take appropriate action.

8. Updates

We may update this Privacy Policy periodically. The “Last updated” date at the top will change when we do.

9. Contact

For privacy-related requests, use Help in your account or contact PhoolBasket support with your registered email.

Also see: Terms & Conditions